Privacy Policy

This Privacy Policy was last updated in November 2006.

At Emergency Response USA. (“ERUSA”), your privacy is of the utmost importance to us. As a result, we have adopted the following privacy policy regarding how the information you provide to us during your visit to the Emergency Response USA. websites: and/or Emergency Response USA. (collectively, the “ERUSA Websites”) is used and maintained. If you visit any other website maintained by Emergency Response USA. or its affiliates, please be sure to refer to the privacy policy and other website terms and conditions posted on that site.

Emergency Response USA. Privacy Policy applies solely to persons residing in the United States.

Types of Information We Collect
Emergency Response USA. does not collect personal information about you unless you choose to provide that information to us or you choose a service on the ERUSA Websites that requires you to submit personal information in order to receive the selected service. Personal information may include your name, title, company, address, e-mail address, phone number and the like. Unless specifically stated, we do not require personal information to obtain access to any part of the ERUSA Websites.

Emergency Response USA. web servers may collect the IP addresses of visitors to the ERUSA Websites. ERUSA Websites may also contain an electronic file called a Web beacon or an Action Tag, which allows a Emergency Response USA. or its contractors to count users who have visited that page or to access certain “cookies” (described below). This information may be aggregated to measure the number of visits, average time of visit, pages viewed, etc., in order to measure the use of the ERUSA Websites and improve content as may be necessary. Emergency Response USA. does not obtain any personal information from your IP address or from any Web beacon or Action Tag on the ERUSA Website.

In addition, when you view certain parts of the ERUSA Websites, information may be stored on your computer. This information will be in the form of a “cookie” or similar file and will permit tailoring of the ERUSA Websites to better match your interests and preferences. Cookies are primarily used to enhance your online experience by aiding navigation and functionality of the ERUSA Websites. Emergency Response USA. does not obtain any personal information from the cookies placed on your computer.

How We Use the Information That We Collect
Emergency Response USA. uses the personal information that you supply to provide you with information about your account and additional products and services that we think may be of interest to you. We do not share your personal information with third parties, except we may store and disclose personal information as allowed or required by applicable law, including, without limitation, making disclosures (i) that are necessary or advisable to protect the rights, safety and property of Emergency Response USA. or others, (ii) that are necessary or advisable to conform to legal or regulatory requirements, and (iii) to contractors who assist in the design of the ERUSA Websites. ERUSA does not sell or lease personal information to anyone not affiliated with Emergency Response USA.

If you send us a resume to apply online for a position with Emergency Response USA., we will use the information provided to evaluate you for available opportunities.

Security of Online Transactions
Some areas of the ERUSA Websites are not accessible unless you supply certain personal information. For example, in order to access your account via, you must enter your “user name” and “password”.

Emergency Response USA. has security policies and procedures in place to protect your personal information from loss, misuse or alteration. When you are logged into, your personal information is protected by current technology that uses a secure socket layer (SSL) protocol with a required 128-bit encryption key. SSL is an encoding algorithm that encrypts information passed between your computer and Emergency Response USA. in an effort to prevent unauthorized access of your personal information. In addition, our personnel who have access to your data have been trained to maintain the confidentiality of your personal information.

User Name and Password Security
If you have a user name and password for access to the non-public areas of the ERUSA Websites, you are solely responsible for all activities that occur in connection with your user name and/or password. Emergency Response USA. recommends that you take steps to protect the confidentiality of your user name and password. If you become aware of any disclosure, loss, theft or unauthorized use of your user name and/or password, please notify Emergency Response USA. immediately.

Information You Submit
Except as stated in the paragraphs above, any communication or material you transmit to the ERUSA Websites by electronic mail or otherwise, including any data, questions, comments, suggestions or the like, is, and will be treated as, non-confidential and nonproprietary. Any such communication transmitted or posted to the ERUSA Websites shall become the property of Emergency Response USA. or its affiliates and may be used for any purpose.

E-mail Communications and Your Right to Opt-Out
If you provide your e-mail address to us, you consent to our use of your e-mail address to notify you of information that may affect your account, or to provide you with the information you have specifically requested. If you send us an e-mail message, you also consent to our use of your e-mail address to answer the message we received from you. Your e-mail address will not be used for any purpose other than those listed above.

Linked Websites
The ERUSA Websites may contain links to other websites. These links are meant solely for your convenience. ERUSA has no control over, and is not responsible for, the information collection practices of the linked websites. Further, your use of the linked websites will be governed by the privacy policies of those sites and not by this Privacy Policy. Emergency Response USA. recommends that you review the privacy policy of each of linked website that you visit, before you provide them with any personal information.

Protecting Children’s Privacy Online
Emergency Response USA. understands the importance of protecting children’s privacy online. The ERUSA Websites are not intentionally designed for or directed at children under the age of 13 years. It is our policy never to knowingly collect or maintain information about anyone under the age of 13.

ERUSA may revise this Privacy Policy at any time, without prior notice; however, the most current version of the Privacy Policy will always be available to you by clicking on the link at the top of the ERUSA Websites. You are encouraged to regularly review this Privacy Policy to ensure that you are aware of any changes.

Request a Brochure
Do you need a Safety Monitoring System?
Does your loved one need ERUSA?
30 Day Money Back Guarantee
Customer Satisfaction Promise
Home Safety - Preventing Falls
Special Offer
Refer a Friend